We know that clear communication and effective outreach are critical components of a successful lead service line replacement program. Additionally, state and federal legislation require multiple touches to residents regarding water service lines. Cook County TAP aims to make it easy for you to share important updates with your community.
Below, you will find customizable notification letters for use by municipalities, community water suppliers, and others. The first page of each letter contains instructions on how to customize the letter and a summary of any requirements or context for sending it.
Please check back soon: In 2026, we will continue to publish additional customizable notification letters (in both English and Spanish) to help you communicate a range of topics and fulfill upcoming requirements.
Download customizable letters: